Terms & Conditions

Effective Date: 06 August 2026

1. Introduction

Welcome to Play on Device and/or Infinity Entertainment ("Platform", "we", "our", or "us"), operated by Infinity Service Group Pty Ltd. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, smart TV applications, and all related services. By accessing, registering, subscribing, renting, purchasing, or viewing content through Infinity Entertainment, you agree to these Terms & Conditions ("Terms"). If you do not agree with these Terms, you must not use the Platform.

2. About Infinity Entertainment Services

Infinity Entertainment provides digital entertainment services including:

  • TVOD (Transactional Video On Demand): Users may rent selected titles for a limited viewing period.
  • SVOD (Subscription Video On Demand): Users may access available content through a subscription plan.
  • AVOD (Advertising-Supported Video On Demand): Selected content may be available free of charge with advertising support.

Content availability may vary depending on territory, licensing agreements, device compatibility, and commercial arrangements with content owners.

3. Account Registration

To use certain Infinity Entertainment services, you may need to create an account.

You agree to:

  • Provide accurate and complete registration information.
  • Keep your login credentials secure.
  • Notify Infinity Entertainment immediately if you suspect unauthorized access.
  • Accept responsibility for all activity conducted through your account.

Accounts may not be sold, transferred, or shared with unauthorized users. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Eligibility

You must:

  • Be at least 18 years old or have permission from a parent or legal guardian.
  • Parents or legal guardians are responsible for monitoring access by minors.
  • Some content may contain age restrictions, classifications, or parental guidance requirements.

5. Content Availability and Licensing

All films, programs, trailers, artwork, subtitles, metadata, and promotional materials available through Infinity Entertainment are protected by copyright and intellectual property laws.

Content is provided through agreements with:

  • Film producers.
  • Copyright owners.
  • Distributors.
  • Licensing partners.

Access to content is subject to:

  • Territory restrictions.
  • Licence duration.
  • Distribution rights.
  • Platform availability.

Infinity Entertainment does not guarantee that any title will remain available indefinitely. We reserve the right to add, remove, or modify content at any time.

6. Digital Viewing Rights

When you rent, purchase, or subscribe to content through Infinity Entertainment, you receive a limited, personal, non-exclusive, non-transferable licence to access and view the content. You do not acquire ownership rights in any film, program, or digital content.

You may not:

  • Copy.
  • Download.
  • Reproduce.
  • Distribute.
  • Publicly screen.
  • Broadcast.
  • Modify.
  • Commercially exploit any content.
  • Upload viruses or malicious software.
  • Screen record.
  • Capture screenshots for commercial use.

Violation may result in immediate suspension without refund.

7. Rental (TVOD) Terms

For rented content:

  • The rental period begins when playback starts unless otherwise stated.
  • The available viewing period will be displayed before purchase.
  • Rental fees are payable at the time of transaction.
  • Rentals cannot be transferred between accounts.

Once playback has commenced, refunds may not be available except where required by applicable consumer laws.

8. Subscription Services

Where subscription plans are available:

  • Subscription fees will be charged according to the selected billing cycle.
  • Subscriptions automatically renew unless cancelled before renewal.
  • Subscription benefits may change from time to time.
  • Pricing changes will be communicated before taking effect.

Cancelling a subscription stops future charges but does not refund previous payments unless required by law.

9. Payments

Payments may be processed through approved third-party payment providers.

You agree that:

  • Payment information provided is accurate.
  • You are authorised to use the payment method.
  • You will pay all applicable fees and taxes.

Infinity Entertainment is not responsible for payment processing failures caused by third-party providers. If payment fails, we may suspend access until payment is successfully completed.

10. Refund Policy

Infinity Entertainment aims to provide a reliable digital viewing experience.

Refund requests may be considered where:

  • A technical issue prevents access.
  • A transaction was made incorrectly.
  • Required under applicable consumer protection laws.

Refunds are generally not available where:

  • Viewing has commenced.
  • The user changes their mind after accessing digital content.
  • The user’s device or internet connection does not support playback.
  • Subscription fees are non-refundable.

11. Geographic Restrictions and Geo-Blocking

Content availability may differ by country or region. Infinity Entertainment may use technology including:

  • IP address verification.
  • Account location information.
  • Digital rights management systems.

to ensure compliance with licensing obligations. Users must not attempt to bypass geographic restrictions.

12. DRM and Security Protection

Infinity Entertainment may use Digital Rights Management (DRM) technologies to protect content.

You agree not to:

  • Circumvent DRM protection.
  • Disable security features.
  • Use unauthorised software or tools.
  • Capture or redistribute protected content.

Any breach may result in immediate termination of access.

13. Supported Devices and Streaming Quality

Infinity Entertainment supports compatible devices including:

  • Web browsers.
  • Mobile devices.
  • Smart TVs.
  • Streaming devices.

Supported devices may change over time.

Streaming quality depends on:

  • Internet connection.
  • Device capability.
  • Network conditions.

Infinity Entertainment does not guarantee uninterrupted streaming.

14. Promotional Offers and Discount Codes

From time to time, Infinity Entertainment may provide:

  • Discount codes.
  • Promotional access.
  • Free viewing periods.
  • Special event offers.

Promotions:

  • May have expiry dates.
  • Cannot be exchanged for cash.
  • May be subject to additional conditions.

Infinity Entertainment reserves the right to modify or withdraw promotions.

15. Reviews, Feedback and User Contributions

If Infinity Entertainment allows users to submit reviews, ratings, comments, or feedback, you agree that your submissions:

  • Are truthful and lawful.
  • Do not infringe third-party rights.
  • Do not contain offensive or illegal material.

Infinity Entertainment may remove content that violates these Terms.

16. Intellectual Property

All Infinity Entertainment materials, including:

  • Platform design.
  • Branding.
  • Logos.
  • Software.
  • Marketing materials.
  • Website content.

remain the property of Infinity Entertainment or respective rights holders. No rights are granted except those expressly stated in these Terms.

17. Privacy

Your personal information is collected and used according to the Infinity Entertainment Privacy Policy.

Information may include:

  • Account details.
  • Payment information.
  • Viewing activity.
  • Device information.
  • Usage analytics.

18. Service Availability

Infinity Entertainment may temporarily suspend services due to:

  • Maintenance.
  • Technical updates.
  • System failures.
  • Security issues.
  • Third-party service interruptions.

We will make reasonable efforts to restore services as soon as practical.

19. Account Suspension and Termination

Infinity Entertainment may suspend or terminate accounts where users:

  • Breach these Terms.
  • Engage in fraudulent activity.
  • Attempt unauthorised access.
  • Misuse content.
  • Violate intellectual property rights.

Termination does not affect rights or obligations that arose before termination.

20. Limitation of Liability

To the maximum extent permitted by law, Infinity Entertainment is not responsible for:

  • Internet interruptions.
  • Device failures.
  • Third-party service failures.
  • Loss caused by unauthorised account access.

Nothing excludes rights provided under applicable consumer protection legislation.

21. Indemnity

You agree to indemnify Infinity Entertainment, its licensors, partners, employees, and representatives against claims arising from:

  • Your breach of these Terms.
  • Your misuse of the Platform.
  • Your violation of applicable laws.

22. Changes to These Terms

Infinity Entertainment may update these Terms from time to time. Updated Terms will be published on the Platform with a revised effective date. Your continued use of Infinity Entertainment means you accept the updated Terms.

23. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be handled according to applicable Australian laws and courts.

24. Contact Information

Infinity Entertainment On Demand, operated by Infinity Service Group Pty Ltd.

Email: support@infinityenm.com

Website: www.infinityenm.com